Last Reviewed 11-5-2025
|
|
Revised 11-5-2025 Last Reviewed 11-5-2025 |
FACTS |
|
|
Financial companies choose how they share personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect personal information. Please read this notice carefully to understand what we do. |
|
The types of personal information we
collect and share depend on the product and services you have with us. This
information can include:
|
|
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons KeyCorp (Key) chooses to share, and whether you can limit this sharing. |
|
Does Key
Share?
| Can you limit the sharing?
|
| For our everyday business purposes - such as to process your transactions, maintain your accounts, and respond to court orders and legal investigations, or report to credit bureaus | YES | NO |
| For our marketing purposes - to offer our products and services to you | YES | NO |
| For joint marketing with other financial companies | YES | NO |
| For our affiliates' everyday business purposes - information about your transactions and experiences | YES | NO |
| For our affiliates everyday purposes - information about your credit worthiness | YES | YES |
| To our affiliates to market to you | YES | YES |
| For nonaffiliates to market to you | NO | We don't share |
|
Please Note However, you can contact us at any time to limit our sharing. |
| Call 1-800-361-0968 (Dial 711 for TTY/TRS) or go to www.key.com/security. |
Page 2 |
|
|
| Who is providing this notice? | KeyCorp (Key) and the Key family of companies (see affiliate list below). |
|
|
| How does Key protect my personal information? | To protect your information from unauthorized access and use, we use security measures that comply with federal law. These measures include secure computing and cloud storage practices and secured files and buildings. |
| How does Key collect my personal information? | We collect your
personal information, for example, when you
We also collect your personal information from others such as credit bureaus, affiliates, or other companies. |
| Why can't I limit all sharing? | Federal
law gives you the right to limit only
State laws and individual companies may give you additional rights to limit sharing. |
| What happens when I limit sharing for an account I hold jointly with someone else? | If you have a product held jointly with another person(s), each of you may opt out individually or you may opt out for each other. |
|
|
Affiliates |
Companies related by common
ownership or control. They can be financial and nonfinancial companies.
Our affiliates include companies that, are controlled by, or under common control with KeyCorp including, but not limited to, KeyBank National Association; KeyBanc Capital Markets Inc.; Key Government Finance, Inc.; Key Investment Services LLC; KeyCorp Insurance Agency USA Inc.; Key Servicing Company; Austin Capital Management LTD.; First Niagara Funding, Inc.; First Niagara Realty, Inc.; First Niagara Business Trust; Key Trust Company of Delaware; KPB Investment Advisors LLC; Key Community Development Corporation. |
Nonaffiliates |
Companies not related by common ownership or control. They can be financial and
nonfinancial companies.
|
Joint Marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you. |
| ||
|
Do Not Call Policy: Key abides by all federal and state regulations
on telephone usage, including the maintenance of an internal Do Not Call List
for consumers to request to no longer receive telephone solicitations and
marketing from Key. Consumers who ask to be included on Key’s Do Not
Call List will be removed from future Key campaigns. This opt out will remain
in effect unless the consumer opts back in. To be placed on Key’s Do Not
Call List, call our toll-free Privacy Line at 800-361-0968 (Dial 711 for
TTY/TRS). You may have other privacy protections under applicable state laws. For example, if you have a California or Vermont mailing address we will automatically limit internal sharing and sharing for marketing use within the Key family of companies. Key does not share customer information with third parties, except as permitted by law. These sharing limitations will continue for as long as our records indicate you are a Vermont or California consumer. If our records show you no longer reside in Vermont or California, your opt outs will revert back to the preference(s) originally on file with Key. However, you may still limit sharing by recording your preferences with Key, by calling our toll-free Privacy Line at 800-361-0968 (Dial 711 for TTY/TRS). Special Notice for Nevada: Nevada law also requires that we provide you with the following contact information:
|
Copyright 2025 KeyCorp. All rights reserved. 251027-3674378
(ID 2442-512)